Reach Lapsed Patients.
Consistently.
Westwood AI Dental Recall is a managed recall-calling service for UK dental practices. It is a managed bolt-on to the practice's existing process. Pricing is £500 setup, £150 monthly, and about 20p per call.
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Your patient list is quietly shrinking
For illustration, a 6,000-patient list with a 10–15% lapse rate contains 600–900 lapsed patients. Manual recall uses reception time, with unanswered calls and follow-up competing with the day’s patient work.
Managed AI voice outreach
Our AI works through the agreed patient list with a warm, personalised conversation, records each outcome, and hands off agreed appointment times through your configured workflow. See how the dental recall software works. Review the four-week pilot. Model cold recall list value. Prepare a dental recall list export. Compare in-house and managed recall calls.
Personalised AI Calls
Voice conversations use each patient’s name and the practice context approved during setup.
Agreed Time Recorded
Recall records the agreed appointment time, then uses your configured webhook or email handoff.
No Manual Recall Calling
Recall handles the outbound calls and appointment handoff. Your team handles only cases needing a person.
Hear the sample call yourself.
Text your name to 07700 140003 from your mobile to request a sample AI recall call. It demonstrates the voice and call flow; each practice’s patient context and conversation are configured separately.
- 1Text your name to 07700 140003
- 2Receive the sample Recall call
- 3Judge the voice and call flow for yourself
An illustrative month
per month
from return visits
by the service
schedule
What practices ask before a pilot
Straight answers on setup, data, call quality, and what happens next.
- How long does setup take?
- A controlled setup is planned with your practice. The current example schedule is four weeks for understanding your recall process, configuring the call, testing with a small patient group, and reviewing the results before scaling. Timing depends on the agreed data and approvals.
- Do we need a practice-management integration?
- No standard direct integration is required to start. Recall can work from agreed exports. During setup, the practice chooses a webhook or email handoff for each agreed appointment time.
- Does the service meet our compliance requirements?
- That cannot be answered responsibly without reviewing your practice's requirements. The setup begins by agreeing the patient data used and the conversation, so raise any specific governance or compliance checks before a pilot.
- Can we cancel if the pilot is not right for us?
- Cancellation terms depend on the agreement for your practice and are not stated on this page. Confirm them before starting; the service is designed to begin with a small, controlled pilot and a review before any scale-up.
- What will the calls sound like?
- Calls use the patient's name and practice context and follow the approved conversation. Text your name to 07700 140003 to request a sample call. The sample demonstrates the voice and call flow; your practice version is configured separately.
- What happens when a patient wants to rebook?
- Recall offers the available slots agreed with your practice and records the selected time. It then sends the booking through your configured webhook or email handoff.
Ready to work your
lapsed patient list?
Share your practice details. Westwood will then plan and provision your managed setup with you before calls can begin.