Your practice approves the call setup.

Westwood AI Dental Recall works with your practice to review the conversation and calling plan before calls begin.

Managed setup, with your practice

01 · Make the conversation yours

Review the opening message, voice and practice facts with Westwood. Check your location, opening hours, parking details and patient guidance.

Your practice settings support changes to the opening and voice. Practice knowledge documents supply the facts the assistant uses.

Approval happens through the managed setup review. Agree changes with Westwood before saving settings, as saves update the assistant directly.

Agree the appointment options, prices and booking defaults with Westwood during setup. Westwood manages these configuration details.

The assistant can offer imported appointment options. When none match, the current system can generate fallback times.

Review that behaviour and the times patients may hear before calling starts. Prices come from configured values when patients ask.

Choose the campaign's calling window and timezone during setup. The dialer checks the local start and end times before calling.

Review the opening, appointment discussion and response to a decline as part of the conversation setup.

The assistant records the appointment time the patient agrees. Recall passes it through your configured email or integration handoff.

Agree who receives that result and how it reaches your practice diary. Direct diary writing is not a standard feature.

With the conversation, calling window and handoff agreed, your practice can approve the managed calling plan.