Five practical answers show how your practice controls the first Westwood AI Dental Recall campaign.
Book your setup callBefore your first campaign
Your setup turns each answer into an agreed process for your practice.
Westwood reviews your details before the setup call. At the call, we agree your recall process, conversation, and appointment handoff.
A Westwood administrator sets up your practice access when setup is ready. Your practice approves call behaviour before calls begin.
Recall offers the available slots supplied for the campaign and records the agreed time. During setup, you choose a configured connection or staff email for the booking handoff.
Standard direct writing to an external practice-management system is not included.
Your practice approves the conversation, practice information, pricing, available slots, call windows, and handling of common responses.
Westwood configures one practice-specific call for approval before the campaign begins.
Your practice chooses the patients and campaign. Recall handles practice-provided information on your instructions.
It uses that information to place approved calls, capture outcomes, and return follow-up information. Provide only what the campaign needs.
You review campaign activity, outcomes, agreed appointment times, costs, and cases needing attention. The review sets any changes for the next campaign.
The standard service is £150 monthly plus about 20p per call. Your written agreement confirms the terms that apply.