Prepare the right list
Recall and appointment exports are checked so already-booked patients can be excluded.
Keep your process. Add Westwood AI Dental Recall.
Looking for a Software of Excellence recall alternative? We run the calls. Your practice receives agreed times through a handoff configured around your current system.
Plan your first recall campaignVerdict · checked 26 August 2026
Use Westwood when your recall list needs phone conversations
Software of Excellence automates recall messages inside EXACT. Westwood adds managed calls to the process you already use.
Decision point
Westwood AI Dental Recall
Software of Excellence
Best fit
A managed recall campaign added to the process your practice already uses.
Automated recall messages inside the wider EXACT practice-management system.
Setup and control
You approve the conversation, patient list, call windows, and campaign rules.
EXACT users configure contact timing, methods, templates, and optional patient groups.
Patient response
Keep your current system. Recall records agreed times and sends them by email or a connection configured with your practice. Direct writing into practice-management software is separate work to scope before launch.
Automated Recalls works with Online Booking, so patients can act on a digital recall.
Published pricing
£500 setup, £150 per month, plus approximately 20p per call.
Software of Excellence asks practices to speak with its team about their needs.
Software of Excellence details come from its official Automated Recalls page and EXACT setup guide. Product scope and commercial terms can change, so confirm them directly before choosing.
The Recall route
Start with one controlled campaign
Westwood sets up the service around your current recall process. Your practice agrees each campaign rule before calling begins.
Approve the call
Westwood configures the practice context, conversation, call windows, and pilot rules with you.
Receive the result
Receive the agreed appointment time through your chosen handoff. We agree and configure this with your practice before calling begins.
Check the fit