Choose the patient list
Export recall contacts and existing bookings separately. Exclude already-booked patients and check which contacts belong in this campaign.
Dental patient reactivation that starts with a call.
Westwood AI Dental Recall calls inactive patients for UK practices. Approve the conversation, receive agreed appointment times, and keep your existing system.
Plan your reactivation campaignFrom list to outcome
Plan a campaign your team can act on
Choose the patients to contact, then agree appointment options and the handoff.
Give patients a reason
Approve the opening, practice facts and any visit price. Agree calling windows and how the assistant handles questions.
Agree the next step
Review appointment options and where results should go. The assistant records agreed times for your configured email or integration handoff.
Managed around your practice
Add reactivation without replacing your current system
Westwood manages calls around your practice’s agreed process.
What the service includes
- Campaign setup around your practice process
- Personalised outbound calls to agreed patients
- Recorded call outcomes and agreed times
- Ongoing campaign monitoring and reporting
Common questions
Dental patient reactivation, in plain terms
What is dental patient reactivation?
It is a focused campaign that contacts inactive patients and gives them a clear route back to the practice.
How is this different from a reminder?
An appointment reminder concerns an existing booking. Reactivation opens a conversation with an inactive patient about returning.
What should we measure?
Review calls, conversations and agreed times. Use your practice records to check attendance and collected revenue separately.